Cancellation: You may cancel your order before dispatch by contacting us via email at support@veroforza.com or calling +91 9820220528 during business hours (Mon-Fri, 10 AM - 7 PM, excluding holidays).

Refunds: Subject to payment gateway deductions. Allow us 7 business days to process refunds after cancellation.

Non-Acceptance: If a product is not accepted upon delivery due to wrong address or unavailability, freight charges will be deducted from your refund.

Contact: For issues with your order, contact us within 24 hours of delivery. Delayed reports will not be accepted.

Warranty: 90-day non-transferable warranty, excluding physical damages. Requires a valid purchase invoice. A warranty is void if products are tampered with or serviced by unauthorized centers.

Replacement: Subject to stock availability; replacement may involve a similar product of equal value if the exact model is not available.

Shipping: Replacement shipping is covered by Vero Forza; customers bear shipping costs for warranty service.

Proof for Claims: Please record an unboxing video upon receipt of your parcel. This video is essential for processing any refund or return requests.

Exclusions: Warranty does not cover damages from misuse such as unauthorized adaptations, accidents, or natural disasters.

Processing Time: Warranty claims can take up to 14 working days to complete.